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Florence County Wisconsin
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Hours of Operation

8:30 a.m. - 4:00 p.m.
Monday - Friday

Florence County Courthouse will be closed the following holidays:

New Years Day
Presidents' Day
Friday before Easter
Memorial Day
Independence Day
Labor Day
Day after Thanksgiving
Christmas Eve
Christmas Day
New Year's Eve

If any of the above mentioned holidays falls on Saturday, it shall be observed the preceding Friday and if a holiday falls on Sunday, it shall be observed on the following Monday.

General Information

An Elder Benefits Specialist (EBS) assists people ages 60 and up (and the spouse of a person age 60 or older) with a wide variety of benefits and programs that focus on relieving financial stress. They provide information and help determine if persons qualify. They will assist in connecting people to appropriate benefits and explain how to apply.

An EBS provides "Benefits Checks," and lets you know about programs you may be eligible for, explains those programs, and can help you connect with those programs. An EBS is an advocate who can “cut the red tape” which can be a barrier for persons trying to understand whether they are eligible for assistance. They can also assist persons who have been denied benefits and need to appeal a decision. They help negotiate with public agencies, medical offices, or insurance companies to resolve problems. They will offer a referral to an appropriate attorney when needed.

Are you turning 65 soon? The Elder Benefit Specialist can help you review your options for Social Security, Medicare, Medicare Part D, and/or Wisconsin SeniorCare (a prescription drug program for Wisconsin seniors age 65 and up), and provide information about Medigap and Advantage plan insurance resources. Are you over 65, and wondering about your annual Medicare Open Enrollment options? The Elder Benefit Specialist can help.  

Many of the benefit issues which seniors face are very complex. The Elder Benefits Specialist assesses the situation and lays out options so that persons can make an informed choice. Often a phone conversation can be sufficient to provide information and guidance, if not, the Elder Benefits Specialist is available for office appointments or home visits.

Looking for an Elder Benefit Specialist outside of Florence County, Wisconsin? You'll find more information about the program and where to find it in other parts of Wisconsin from this website at the Wisconsin Department of Health Services.

If you are deaf, hard-of-hearing or deaf/blind and need help with your benefits, you may choose to contact the
Deaf Disability Benefit Specialist at the Office for the Deaf and Hard of Hearing. These services are offered statewide.

Questions about how working might affect your disability benefits? Contact a
Work Incentives Benefit Specialist.

Contact:  Phone: 715-528-4890
Toll Free: 1-855-528-ADRC (2372)
TTY: 715-528-5023
Fax: 715-528-4241
Click here to email
Hours:  Monday through Friday, 8:30am - 4:00 pm
Home visits and after hours appointments by request.
If you need special accommodations, please ask.
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