General Information Your County Veterans Services Office (CVSO) provides information and assistance in obtaining state and federal veterans benefits, programs and services. For additional information, please click here. For information on the signs and symptoms of mental health challenges, treatment options, and videos of Veterans sharing their own stories of recovery, please click here. Contact:  Ken Taylor - Veterans Service Officer Phone: 715-528-3446 Click here to email Mailing Address:  P.O. Box 410 Florence, WI 54121 Physical Address:  501 Lake Avenue Florence, WI 54121 Map Hours:  Please call to set up an appointment