General Information State and Federal funds are available for eligible individuals and families for fuel (wood, LP, gas, oil, and natural gas) and non-heating electric assistance. Application can be made through the Human Services office by contacting Kristina Williams at 715.528.3478 or kwilliams@co.florence.wi.us. Click here for Income Guidelines. Contact:  Kristina Williams - WHEAP Coordinator Phone: 715-528-3296 TTY: 715-528-5023 Fax: 715-528-3341 Click here to email Mailing Address:  P.O. Box 225 Florence, WI 54121 Physical Address:  501 Lake Avenue Courthouse Lower Level Florence, WI 54121 Map