General Information The mission of the Economic Support Unit is to improve the quality of life for low-income households by providing services to help them meet their needs and increase their self sufficiency. If you are interested in applying for Food Share, Medical Assistance, or BadgerCare benefits or need to report a change to your case, please call the Northern Income Maintenance Consortia at 1-888-794-5722, Fax 1-855-293-1822 or www.access.wi.gov All verification items should be sent to: Central Document Processing Unit (CDPU), P.O. Box 5234, Janesville, WI 53547. FOOD SHARE—ACCESS Food Share (FS) is provided to eligible individuals and families in the form of plastic benefits cards called the Wisconsin Quest debit card.  Applications and renewals are available on-line at https://access.wisconsin.gov, through the Call Center, by mail, or at your local agency by appointment. FAMILY PLANNING Human Services provides information and referral for a full continuum of family planning and pregnancy related services.  Family Planning activities are provided by the Florence County Health Department's Dual Protection Program.  For more information click here and/or call 715-528-4837.  For information about NEWCAP and available services, click here and/or call 800-242-7334.  Inability to pay is never a barrier to receiving services.  MEDICAL ASSISTANCE/BADGERCARE (MA) MA is a state and federally funded program that assists needy and low-income individuals and/or families to pay their medical bills. MA includes Healthy Start, MAPP, Family Planning Only Services (FPOS), and BadgerCare. Individuals and families who are interested in MA are encouraged to apply on-line https://access.wisconsin.gov, through the Call Center, by mail, or at your local agency by appointment. BadgerCare greatly expands the eligibility criteria for MA and allows for families to pay premiums thereby providing more families and children with basic health insurance coverage. USDA Nondiscrimination Statement In accordance with Federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its Agencies, offices, and employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, sex, religious creed, disability, age, political beliefs, or reprisal or retaliation for prior civil rights activity in any program or activity conducted or funded by USDA. Persons with disabilities who require alternative means of communication for program information (e.g. Braille, large print, audiotape, American Sign Language, etc.), should contact the Agency (State or local) where they applied for benefits. Individuals who are deaf, hard of hearing or have speech disabilities may contact USDA through the Federal Relay Service at (800) 877-8339. Additionally, program information may be made available in languages other than English. To file a program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, (AD-3027) found online at: http://www.ascr.usda.gov/complaint_filing_cust.html, and at any USDA office, or write a letter addressed to USDA and provide in the letter all of the information requested in the form. To request a copy of the complaint form, call (866) 632-9992. Submit your completed form or letter to USDA by: (1) mail: U.S. Department of Agriculture Office of the Assistant Secretary for Civil Rights 1400 Independence Avenue, SW Washington, D.C. 20250-9410; (2) fax: (202) 690-7442; or (3) email: program.intake@usda.gov. This institution is an equal opportunity provider. Click here for more information » Contact:  Northern Income Maintenance Consortium - Economic Support Phone: 888.794.5722 TTY: 715-528-5023 Fax: 715-528-3341 Mailing Address:  P.O. Box 225 Florence, WI 54121 Physical Address:  501 Lake Avenue Courthouse Lower Level Florence, WI 54121 Map Hours:  Monday-Thursday 8:30 a.m. - 4:00 p.m. and Friday 8:30 a.m. - 2:00 p.m. Other times available by appointment only. Please note that appointments are appreciated.