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Florence County Wisconsin
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Hours of Operation

8:30 a.m. - 4:00 p.m.
Monday - Friday

Florence County Courthouse will be closed the following holidays:

New Years Day
Presidents' Day
Friday before Easter
Memorial Day
Independence Day
Labor Day
Day after Thanksgiving
Christmas Eve
Christmas Day
New Year's Eve

If any of the above mentioned holidays falls on Saturday, it shall be observed the preceding Friday and if a holiday falls on Sunday, it shall be observed on the following Monday.

General Information

The Children and Family Unit provides a comprehensive range of services to children, youth and families, and juveniles in the most natural and least restrictive setting in an effort to prove child abuse and neglect, protect children, improve individual and family functioning, maintain individual and family integrity, and promote healthy, functional lifestyles.


Shelter Care is a non-secure detention alternative. The population at Shelter Care includes, but is not limited to: runaways, truants, delinquents, children whose parent/guardians feel they can no longer control them and youth who have been abused and/or neglected.

Eligibility: Youth are placed at Shelter Care only as a result of the decision of an intake worker or a detention hearing before the court commissioner or a judge. Age range is 0-17 years unless a waiver is approved.


As a placement alternative, the department assigns social work staff to provide electronic monitoring services including close staff supervision and close collaboration with parents, schools, and law enforcement. The youth is required to adhere to a daily schedule which is monitored through the telephone in the home and staff checking on the youth’s whereabouts when outside the home.


Court intake workers provide initial assessment of juveniles referred to court. As the result of the assessment and placement in a risk classification system, the intake worker decides whether the referred youth will be handled informally, referred to court, or closed. Referrals are then made to service agencies for intervention or for supervision services by an agency social worker.


Focuses on money management, insurance, nutrition and other issues related to transition to adulthood and independence. In addition, individual skill assessment and training is available throughout the year.

Eligibility: Youth must be age 16-21, with priority given to teenagers, and in a living arrangement outside of parents’ home.


Received concerns regarding the welfare of children and investigates allegation of abuse/neglect of children. Assess risk and safety of children and offers information and resources. Makes referrals to the Juvenile Court or other services when appropriate.

Eligibility: Referral may be made on any child (0-17) who is suspected to be a victim of physical, sexual, or emotional abuse or neglect. Referrals are accepted from professionals who work with children or from any concerned individuals. Reports can be made anonymously.


Recruitment, studying, licensing, and educating prospective foster parents. These trained individuals serve as a substitute family on a temporary basis for children who cannot remain at home. Some foster parents may serve as short-term respite care providers.
For more information on foster care and adoption resources please contact Rebecca Kelley or visit the Foster Care and Adoption Resource Center website at https://wifostercareandadoption.org/


Florence County Human Services contracts with various agencies for the following services: Group Home, Child Care Institution, Specialized Foster Care/Counseling, Domestic Abuse Services, Mental Health Services and Alcohol and Drug Abuse Services.


Other services are available—Please contact one of the above Social Workers for further information.

Contact:  Alexis Rullcoski - Social Worker
Phone: 715-528-3296
Toll Free: 888-452-3296
TTY: 715-528-5023
Fax: 715-528-3341
Click here to email
Mailing Address:  P.O. Box 225
Florence, WI 54121
Physical Address:  501 Lake Avenue
Courthouse Lower Level
Florence, WI 54121
Hours:  Monday-Friday 8:30 a.m. - 4:00 p.m.
Other times available by appointment only.
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